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Guest Book
Our hotel was recently judged best “Small/Medium” sized accommodation in Queenstown. The business was judged on its customer service, quality management, leadership, strategic planning, environmental policy and company philosophy.
Feedback is very important to us and helps us to build on our wonderful service history. Our aim is to provide the very best that we can at all times. We would like our guests leave with big smiles and fond memories of Queenstown. Here are just a few comments from our guests.
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What our guests are saying...
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"Absoulutely Fabulous" We felt like we were at our own home but with all the trimmings of a wonderful small boutique hotel with the most amazing service!!! An absolute credit to Matt and Paul the new owners who exceeded all expectations of friendliness and service.....nothing was too much trouble, from booking excursions, dinners and everything else associated with Queenstown. Yummy home cooked breakfasts, individual afternoon teas and the glorious spa on the deck overlooking "The Remarkables" I would give it a 9 1/2 out of 10!!!!!! Kerri - Sydney, Australia APRIL 2010 "
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"The most awesome experience in Queenstown Not only is this the best location in Queenstown it is also run by the best staff we have come across during our five weeks in New Zealand. Nothing was too much trouble and the hotel itself is full of character and really comfortable. Ian and Kay - London, UK APRIL 2011
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“Comfortable, Elegant and welcoming” We were met by Matt who couldn't have been nicer and told us we had been upgraded to a superior room. It waslovely with a beautiful view of the mountains from the balcony. The room was huge and the so was the bed ! Lovely breakfast the next morning and a really relaxed and laid back atmosphere. Super.
- We had the most delightful stay at The Dairy, only wish we could have stayed longer. We have recommended your fabulous hotel to anyone who will listen. Matt was incredibly helpful including taking our luggage on to our next destination. THANKYOU!!!! Breakfast at 6.30 by special arrangement was superb. Couldn't fault the entire setup except that we ate too much afternoon tea. Thankyou for a fantastic stay. The Connollys January 2011
- Back home in the UK now. Thankyou for your email. I had been intending to email you and let you know what a WONDERFUL time we had with you. Your hotel has to be one of the highlights of the holiday. It ticks every box from location, luxury, comfort, unique, friendly, lovely breakfast etc etc. The honesty bar in the lounge is a unique feature but clearly works. The breakfasts were fantastic. Matt was really welcoming on the first day as were you and it was great to get local knowledge re roads etc. Queenstown is a fantastic place and we have been spreading the word to everyone about your fantastic hotel in a fantastic town! Kathryn and Garry July 2010
- We arrived in The Dairy after 10 days in OZ staying in various luxury hotels, and it was so refreshing to stay somewhere with such a warm, welcoming and homely feel. The staff were all so friendly and it was the type of place where you instantly feel welcome and at home. The staff were also more than helpful in booking any dinners, activities etc. If you are going to Queenstown do yourself a favour and avoid the run of the mill hotels and stay here, you won't regret it. Brian and Jean January 2010
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